Matematikcentrum

Lund University

  • Titel: Analysis of diagnostics and usage data from watch and application for Kronaby watches
  • Kort beskrivning:

    Find watch anomalies:

    * Bad connectivity and high power consumption causes
    customer dissatisfaction.

    Instead of the customer contacting us can we proactively find watches
    malfunctioning?

    * Investigate if we can find watches deviating in connectivity and battery
    usage.

    Categorize users:

    * There are different kind of users e.g. early adapters, traditional watch users,
    active users.

    * To better support our customers can we get more understanding of how a
    user is using the watch?

    * Can also give us insights about our customers about future features and products.

    * Divide the populations into different categories based on usage.

    Watch SW (Firmware) quality

    * Different release have different quality i.e. stability, connectivity, power
    consumption.

    How can we by using watch analytics data quantify and measure the quality?

    * Quantify the quality for different firmware releases, on primarily internal
    users, before releasing to customers.

  • Lång beskrivning:

    Find watch anomalies:

    * Bad connectivity and high power consumption causes
    customer dissatisfaction.

    Instead of the customer contacting us can we proactively find watches
    malfunctioning?

    * Investigate if we can find watches deviating in connectivity and battery
    usage.

    Categorize users:

    * There are different kind of users e.g. early adapters, traditional watch users,
    active users.

    * To better support our customers can we get more understanding of how a
    user is using the watch?

    * Can also give us insights about our customers about future features and products.

    * Divide the populations into different categories based on usage.

    Watch SW (Firmware) quality

    * Different release have different quality i.e. stability, connectivity, power
    consumption.

    How can we by using watch analytics data quantify and measure the quality?

    * Quantify the quality for different firmware releases, on primarily internal
    users, before releasing to customers.

  • Info: PDF
  • Kontaktperson: Magnus Wiktorsson